Celebrate By Lisa Lou

Frequently Asked Questions

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We strive to process orders within 48 hours of receipt. Once your shipment has left our warehouse it will take 5-8 business days to reach you, assuming the delivery company is not experiencing unusual delays.

Orders placed Friday through Sunday will be shipped out on Monday.

We use UPS as our main shipping carrier.

Orders/ Products

Here is the link to our return policy page. 

Yes, we are happy to special order any low inventory product for you.

Please email us at contact@celebratebylisalou.com and we will place an order with the vendor.

Once the vendor notifies us with a shipping time we will pass that information on to you.

We are very sorry for this inconvenience. Please reach out to contact@celebratebylisalou.com and send a picture of the damaged item. We will help you with a refund or replacement.

Yes, we are happy to help you with a special order. Please reach out to contact@celebratebylisalou.com so we may assist you.

More questions? 

Please email contact@celebratebylisalou.com and we will respond within 24 hours.